Report a Critical Incident

BHSB investigates and responds to Critical Incidents that occur at public behavioral health programs in Baltimore City. A Critical Incident is any actual or alleged event or situation that involves, or creates a significant risk of, serious harm to physical or mental health, safety or well-being.

Reportable Critical Incidents include, but are not limited to:

  • abuse
  • neglect
  • death
  • serious injury
  • assault
  • medical errors
  • medical emergency
  • a missing person
  • a suicide attempt

Providers are expected to report Critical Incidents to BHSB promptly. To report a Critical Incident, complete the BHSB Critical Incident form and send it to Critical.Incident@bhsbaltimore.org.

For more information about the Critical Incident process, contact Diana Long, Manager of Incidents and Investigations at Diana.Long@bhsbaltimore.org.

Download a Critical Incident Form.