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Notice of Privacy Practices

This notice describes how medical information about individuals may be used and disclosed, as well as how individuals can access this information.

The Medical Record

A record is made each time an individual visits a hospital, physician or other health care provider. The record documents symptoms, examinations and test results, diagnoses, treatment and a plan for future care. This information is most often referred to as the “medical record,” and serves as a basis for planning health care and treatment. It also serves as a means of communication among health professionals who may contribute to an individual’s care.

It is important to understand what information is retained in the record, to ensure its accuracy. This notice has been created to assist individuals in making informed decisions before authorizing BHS to disclose medical information to others. Use or disclosure of health information follows state and federal laws.

Individuals’ Rights

A medical record is the physical property of the health care provider or facility that compiled it, but the content belongs to the individual. Federal law gives individuals the right to:

  • Request restrictions on certain uses and disclosures of health information.
  • Request amendments to be made to the medical record. BHS reserves the right to deny the request if the medical record was not created by our agency.
  • Review or obtain a paper copy of the health information. A copy is provided for free.
  • Request to be given an account of all disclosures of health information made by BHS after April 14, 2003. Exceptions include disclosures made for treatment, payment and functions performed by Business Associates- please click here.
  • Request to receive health information by alternative means or sent to alternative addresses.
  • Revoke any future authorizations to use or disclose health information.
  • Receive a paper copy of this Notice of Privacy Practices and/or an electronic copy by email upon request.

BHS Baltimore’s Responsibilities

BHS is required to maintain the privacy of health information and to provide individuals with notice of its legal commitment and privacy practices with respect to the information it collects and maintains. BHS is required to abide by the terms of this notice and to notify individuals if it is unable to grant requested restrictions or reasonable desires to communicate health information by alternative means or to alternative locations.

BHS reserves the right to change its policies and practices to enhance the privacy standards of all patient medical information. If applicable, BHS will post policy changes on its website and provide information about its customer service. Other than for reasons described in this notice, BHS agrees not to use or disclose health information without authorization.

To view Uses and Disclosures, please click here.

To Report a Problem About These Privacy Practices:

If an individual believes his/her privacy rights have been violated, he/she has the right to file a complaint with this office by contacting the 410-637-1900, or by contacting the Secretary of U.S. Department of Health and Human Services, with no fear of retaliation by BHS staff. For additional contact information, please call our human resources department at (410) 637-1900.